Returns & Refunds
Returns & Refunds
We want you to love your order from Midnightbloom. If there is a problem with your item, we are here to help.
🛍 Returns
You may request a return within 14 days of receiving your order.
To be eligible:
• Item must be unused
• In its original condition
• In original packaging
Some items (such as wigs, accessories, or intimate costumes) cannot be returned for hygiene reasons unless they arrive damaged or incorrect.
💸 Refunds
Once we receive and inspect your return, we will notify you and process your refund to your original payment method. Refunds are usually completed within 5–10 business days.
❗ Damaged / Wrong Item
If your item arrives damaged or incorrect, please email us within 48 hours with photos so we can resolve it quickly.
Contact for returns or issues:
Midnightbloomstudios1@gmail.com