Refund policy

Returns & Refunds

We want you to love your order from Midnightbloom. If there is a problem with your item, we are here to help.

🛍 Returns

You may request a return within 14 days of receiving your order.

To be eligible:

• Item must be unused

• In its original condition

• In original packaging

Some items (such as wigs, accessories, or intimate costumes) cannot be returned for hygiene reasons unless they arrive damaged or incorrect.

💸 Refunds

Once we receive and inspect your return, we will notify you and process your refund to your original payment method. Refunds are usually completed within 5–10 business days.

❗ Damaged / Wrong Item

If your item arrives damaged or incorrect, please email us within 48 hours with photos so we can resolve it quickly.

Contact for returns or issues:

Midnightbloomstudios1@gmail.com